The units selected for the line manager skills training are three (3) core units from BSB51915 Diploma of Leadership and Management course that focus on using interpersonal skills to improve operational team performance and productivity in a work environment.
Line managers’ duties in many organisations include the allocation and supervision of work within a team leadership role. Usually, they possess a high degree of skill and knowledge in the field that the work is being conducted, however, as a lower level management position, line managers are unlikely to have received formal training in the application of the interpersonal skills required to perform their role effectively.
The course is suitable for individuals without a high degree of technical skills in a particular field as it recognises skills and knowledge gained from outside of the workplace, and provides tools and techniques to apply these skills in a work environment. This Include parenting skills, which have similarities to the leadership style developed as part of this course, and may suit individual intending to return to a workplace.
The course may also be applicable to senior management seeking to gain a greater understanding of the role lower level management can fulfil in their organisation in areas of capturing and transferring corporate knowledge, performance management capabilities, and understanding of neurodiversity in a dynamic organisation.